Returns & Exchanges
At Envisivent, we stand behind the quality of our flush-mount air vents and home solutions, offering a 30-day return window for products in their original, uninstalled condition. We strive to ensure your home renovation projects are seamless and satisfying from start to finish.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Pack with Care
Place the items in their original packaging, ensuring all mounting hardware and instructions are included to avoid restocking fees.
- 3.Label and Ship
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
- 4.Inspection and Refund
Once our warehouse team inspects the returned goods for quality assurance, your refund will be processed to your original payment method within 5-7 business days.